Privacy Policy.

01Who we are

Mechverse Enterprises is a digital services business based in Karachi, Pakistan. We provide graphic design, UI/UX design, website and mobile app development, SEO and social media services, video and content production, virtual assistance, and international courier support.

This policy explains how we handle personal information collected through mechverseenterprises.com and in the course of providing our services. In this policy, "we", "us" and "our" mean Mechverse Enterprises, and "you" means the person using our website or engaging our services.

02Information we collect

Information you give us

When you complete the enquiry form, email us, or message us on WhatsApp, we receive whatever you choose to send. That typically includes:

• Your name and business name
• Your email address and phone or WhatsApp number
• The service you are interested in and details about your project
• Any files, brand assets, credentials or other materials you send us so we can carry out the work

Information collected automatically

Like most websites, our hosting provider records standard technical information when a page is requested — including IP address, browser type, device type, referring page and the time of the request. These server logs are used for security and troubleshooting, not to build a profile of you.

Information we do not collect

We do not ask for payment card details through this website, and we do not store them. We do not run advertising or behavioural tracking scripts on this site.

03How we use your information

We use the information you provide to:

• Respond to your enquiry and answer your questions
• Prepare quotes, scopes of work and proposals
• Deliver the services you have engaged us for, and communicate with you about them
• Send invoices and keep proper business records
• Arrange shipments and provide tracking updates, where courier services are involved
• Keep the website secure and diagnose technical problems
• Meet legal, tax or regulatory obligations that apply to us

We rely on your consent when you contact us voluntarily, on the performance of our agreement when we are delivering work you have commissioned, and on our legitimate interest in running and securing our business.

We do not use your information for automated decision-making, and we do not send marketing emails to people who have simply made an enquiry unless they have asked to hear from us.

04Cookies and browser storage

This website uses browser storage sparingly:

We do not use advertising cookies, cross-site trackers or third-party analytics pixels on this website. Fonts are loaded from Google Fonts, which means your browser makes a request to Google's servers when a page loads; Google may log that request in accordance with its own policies.

You can clear or block browser storage at any time in your browser settings. The site will continue to work, though it will forget your theme choice.

05Who we share information with

We do not sell your personal information, and we do not trade or rent contact lists. We share information only where it is necessary to run our business or deliver your project:

• Hosting and email providers — our website host and email service process data on our behalf in order to run the site and deliver messages.
• Courier and logistics partners — where you use our shipping service, the recipient and consignment details you provide are passed to the carrier and, where required, to customs authorities.
• Platform accounts you ask us to work on — for example your website host, social media accounts or advertising accounts, where you have granted us access to perform the work.
• Professional advisers and authorities — where we are required to disclose information by law, or need to establish or defend a legal claim.

Where a supplier processes information on our behalf, we expect them to keep it confidential and to use it only for the purpose we engaged them for.

06How long we keep information

We keep enquiries and project correspondence for as long as needed to provide the service and for a reasonable period afterwards, so that we can answer follow-up questions and honour any support commitments. Financial records are kept for as long as tax and accounting rules require.

Project files and materials are retained for a limited period after delivery so that we can supply replacements if you need them. If you would like your materials deleted sooner, tell us and we will action it, subject to any records we are legally required to keep.

07How we protect information

The website is served over an encrypted HTTPS connection. Administrative access is password-protected, and form submissions are checked to filter automated spam. Access to client materials is limited to the people working on your project.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please avoid sending highly sensitive material — such as passwords or identity documents — through the public enquiry form; ask us for a safer route instead.

08Your rights

You can ask us to:

• Tell you what personal information we hold about you
• Provide a copy of that information
• Correct anything that is inaccurate or out of date
• Delete information we no longer have a valid reason to keep
• Stop using your information for a particular purpose

Email info@mechverseenterprises.com and we will respond as promptly as we can, normally within a few business days. We may need to confirm your identity before acting on a request. Depending on where you live, you may also have the right to complain to a data protection authority.

09Courier and shipping information

Our international courier service requires additional details, including sender and recipient names, addresses, contact numbers, and a description and value of the contents. This information is shared with the carrier and, where applicable, with customs authorities in the origin and destination countries. It may therefore be transferred outside Pakistan as an unavoidable part of shipping goods internationally.

We retain shipping records for a reasonable period to support tracking enquiries, claims and customs queries.

10Children

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, contact us and we will delete it.

11Links to other websites

Our website and articles may link to other sites, including social media platforms and tools we mention. Those sites are outside our control and have their own privacy policies. We are not responsible for how they handle your information, and we encourage you to read their policies before sharing anything with them.

12Changes to this policy

We may update this policy as our services or legal obligations change. The date at the top of the page shows when it was last revised. Where a change is significant, we will make it clear on the website. Continuing to use the site after an update means you accept the revised policy.

13Contact us

If you have a question about this policy, or want to exercise any of the rights described above, get in touch: